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MailPound Tutorials

My Account  •  Branding  •  Education  •  Marketing  •  Brochure Rack  •  Personal Travel Planners




My Account

How to change your email on MailPound

Go to MailPound.com and be sure you are logged in. Under the My Account menu, select Change Email Address.


 
How to register for MailPound

Go to MailPound.com and click on Register in the top right hand corner of the page.

 
How to update your profile

Go to MailPound.com and be sure you are logged in. Under the My Account menu, select Profile. There are 4 sections to your profile: Contact Information, Personal Information, Email Options, and Branding Information. Click on each of the buttons on Profile page to update each of these sections. Be sure to click on SUBMIT at the bottom of each section to save your changes.


 
How to select which types of emails I receive from MailPound

Go to MailPound.com and be sure you are logged in. Under the My Account menu, select Profile. Click on the Email Options button and update your email preferences. Be sure to click on SUBMIT at the bottom of the page to save your changes.

 
Why do I need to verify my email?

When you register for MailPound or change an email address on your account, we automatically send a request to that email for you to verify that we have the right address. To finish the process, just click on the verification link in the email. If you don't verify your address, you will not have access to MailPound's features.


 



Branding

How to upload your picture and agency logo

Photo
Go to MailPound.com and be sure you are logged in. Under the My Account menu, select Profile. Click on the Branding Information button. Scroll down until you see the Photo section. Click on UPLOAD PHOTO.

Agency Logo
Go to MailPound.com and be sure you are logged in. Under the My Account menu, select Profile. Click on the Branding Information button. Scroll down until you see the Agency Logo section. Click on UPLOAD AGENCY LOGO.

 
Branding options for 1-Click send vs Personal Travel Planners
See how your contact information will appear if you create a Personal Travel Planner or if you use the 1-Click send option.

 



Education

How to find and view recorded webinars

Go to MailPound.com and be sure you are logged in. Under the Webinar menu select On Demand Webinars. Webinars are listed by most recent. If you are looking for a specific webinar, you may use the drop down menu to see webinars by supplier.


 
How to view a webinar On Demand

Find the webinar you would like to view and click on VIEW WEBINAR under the webinar description. Your information should be in the fields on the next page. If any of the required fields are blank, please complete. Click on Enter Seminar.

 



Marketing

How to share a promotion using 1-Click Send

From either the emailed promotion you receive from MailPound or from the promotion you find on MailPound.com, use the 1-Click Send option that can be found at the top of the promotion. Click on the envelope icon to share via email or the corresponding social media icon you would like to share it to.

For email

Subject line: you can either use the default subject line that already populates the field or change it to something else.
Your Name: this tells the recipient who the email is from.
Recipients: add the email address or addresses of the recipients. If sending to more than one email address, separate the email addresses with a space.
Add Recipients to Address Book: Check this box if you would like MailPound to save these recipient email addressed in an Address Book for your future use.
Send a copy to my email address: Check this box if you would like a copy of the promotion you are sending sent to you.
Agree to anti-spam regulations*
*If you need to change the Agency Name and Address that is showing in the anti-spam message, use the Click here to update my information. Update your information. If you would like this information saved to your profile for future sends, check off Save to Profile.
Click Save.

You may Preview the promotion before sending it by clicking the Preview button.
Click Send Email button to send the promotion.

For Social Media

Once you click on the corresponding social media icon you would like to share to, you will be redirected to that social media site to post the promotion.

 
How to share a supplier eBrochure in a Personal Travel Planner

Go to MailPound.com and be sure you are logged in. Under the eBrochures menu select All eBrochures. From the Brochure Rack select which brochure you would like to send. Use the Personal Travel Planner option that can be found at the top of the eBrochure. Add a cover letter, additional eBrochures, offers and/or videos. Once your Personal Travel Planner is complete, click on the envelope icon to share via email or the corresponding social media icon you would like to share it to.


For email

Subject line: you can either use the default subject line that already populates the field or change it to something else.
Your Name: this tells the recipient who the email is from.
Recipients: add the email address or addresses of the recipients. If sending to more than one email address, separate the email addresses with a space.
Add Recipients to Address Book: Check this box if you would like MailPound to save these recipient email addressed in an Address Book for your future use.
Send a copy to my email address: Check this box if you would like a copy of the eBrochure you are sending sent to you.
Agree to anti-spam regulations*
*If you need to change the Agency Name and Address that is showing in the anti-spam message, use the Click here to update my information. Update your information. If you would like this information saved to your profile for future sends, check off Save to Profile.
Click Save.

You may Preview the eBrochure before sending it by clicking the Preview button.
Click Send Email button to send the eBrochure.

For Social Media

Once you click on the corresponding social media icon you would like to share to, you will be redirected to that social media site to post the eBrochure.


 
How to view and share a video in a Personal Travel Planner

Go to MailPound.com and be sure you are logged in. Click on the Videos menu. Search the videos by supplier or name of video. Select which video you would like to send. Use the Personal Travel Planner option that can be found under the drop down menus. Add a cover letter, additional eBrochures, offers and/or videos. Once your Personal Travel Planner is complete, click on the envelope icon to share via email or the corresponding social media icon you would like to share it to.

For email

Subject line: you can either use the default subject line that already populates the field or change it to something else.
Your Name: this tells the recipient who the email is from.
Recipients: add the email address or addresses of the recipients. If sending to more than one email address, separate the email addresses with a space.
Add Recipients to Address Book: Check this box if you would like MailPound to save these recipient email addressed in an Address Book for your future use.
Send a copy to my email address: Check this box if you would like a copy of the Video you are sending sent to you.
Agree to anti-spam regulations*
*If you need to change the Agency Name and Address that is showing in the anti-spam message, use the Click here to update my information. Update your information. If you would like this information saved to your profile for future sends, check off Save to Profile.
Click Save.

You may Preview the Video before sending it by clicking the Preview button.
Click Send Email button to send the Video.

For Social Media

Once you click on the corresponding social media icon you would like to share to, you will be redirected to that social media site to post the Video.


 
Personal Travel Planner vs. 1-Click Send

A 1-Click Send means you are sharing an individual promotion, eBrochure or video. A Personal Travel Planner allows you to share numerous promotions, ebrochures and videos from a supplier along with a letter to your client/clients in a custom planner.

 



Brochure Rack

Register for Virtual Brochure Rack

Go to MailPound.com and be sure you are logged in. Under the My Account menu, select Virtual Brochure Rack. This will take you to a page where you can register, view a sample Brochure Rack, see the suppliers whose brochures are available on Brochure Rack, testimonials from other agents, pricing and help videos.

 
How to modify my Virtual Brochure Rack

Go to MailPound.com and be sure you are logged in. Under the My Account menu, select Virtual Brochure Rack. On the next page, click on View Brochure Racks. Click on the Edit link in the Brochure Rack you would like to modify.


 



Personal Travel Planners

How can I upload my agency logo?

Go to MailPound.com, My Account, Profile and then click on Branding Information. Scroll to middle of the page and you will see a section for uploading your logo.

 
How can I include my picture?

Go to MailPound.com, My Account, Profile and then click on Branding Information. Scroll to middle of the page and you will see a section for uploading your picture.

 
How can I include links to my social media websites?

Go to MailPound.com, My Account, Profile and then click on Branding Information. You will find a section that has the header, ADD SOCIAL MEDIA ICONS AT THE TOP OF ALL EMAILS SENT TO CLIENTS.


 
How can I choose what contact information is displayed?

Go to MailPound.com, My Account, Profile and then click on Branding Information. The very first section reads: SET THE DEFAULT CONTACT INFORMATION DISPLAYED AT THE TOP OF ALL EMAILS SENT TO CLIENTS.


How can I change the default letter that is included on all planners?

To change the letter for ALL planners you share, go to MailPound.com, My Account, Profile and then click on Branding Information. Scroll towards the bottom of the page and you will see a field for editing your cover letter.

 
How can I modify the default letter for a specific planner?

To modify the letter for a specific planner, once you click on Create Personal Travel Planner from a promotion, eBrochure or Video, the Travel Planner editor will open. You will see an icon for Edit Cover Letter.

 
How can I select what to include in the planner?

Once you click on Create Personal Travel Planner from an offer, eBrochure or Video, the Travel Planner editor will open. From this page, you can add or remove offers, eBrochures or Videos.

 
What if the supplier I want to share doesn’t have a current offer or video?

If a supplier does not have an active offer or video, the icons in the Travel Planner editor will be gray.


 
What happens if an offer expires after I share the planner?

Once an offer expires, it is removed from your planner, even if you have already shared the planner. You will not need to worry about your clients looking at expired promotions.


 
How do I preview my planner before sharing?

Once you add the promotions, eBrochures and/or Videos to your planner, click on Preview Planner in the Travel Planner editor.

 
Can I email a planner to a group?

Absolutely! And we will send to each email address separately so no address is copied or blind-copied. Once you add the promotions, eBrochures and/or Videos to your planner, click on the icon with the envelope on it in the Travel Planner editor, type recipients, email addresses or import emails from your Address Book. Separate each email address with a space. Click Send Email.


 
How do I share a planner to social media?

Once you add the promotions, eBrochures and/or Videos to your planner, click on the Social Media Icon you would like to share to.

 
 
How do I know if anyone viewed the planner?

Go to MailPound.com, My Account, Project Center. Find the planner you sent and click on the Tracking icon.


 



Have questions or comments?  Contact us at support@mailpound.com.



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